Not sure how many of you have tried the 'Contact link' yet but I just wanted to comment on what a pleasant experience it was for me. Fast, informative and friendly response and lots of workflow emails along the way.

Thank you LM for such a good experience, an awesome product, a free developer unit, and awesome support. What else could I ask for...
(apart from has my dev unit shipped yet & is Misty single? :D)

Special thanks to C'tri for dealing with my query.